"Extremely Unprofessional and Unethical Business"
I honestly wish I could rate this company a -10 for their lack of professionalism and ethics. That's how disgustingly untrustworthy they are when it comes to keeping their word.
In March 2022, I upgraded my free account to a paid one for $59 after receiving a promotional email that promised some bonuses, plus their data intelligence seemed pretty solid.
However, after upgrading, I never got those bonuses, no matter how many emails I sent to their support or how many times I tried their live chat. Honestly, their live chat is a joke and doesn’t exist.
After 28 days, I finally decided to cancel my paid account and requested a refund, as they promised a 30-day money-back guarantee. While my subscription was indeed cancelled, I still haven’t seen my $59 refunded, despite sending numerous emails to their billing department.
This company gives off a really shady vibe.
Do yourself a favor and NEVER sign up for a long-term plan, like a year-long subscription, with Ispionage. They don’t provide any support. If you decide to cancel midway, you can kiss your money goodbye. The only way to get your cash back is to initiate a chargeback and block your card to stop any future charges.
All those glowing reviews about their services? They seem like paid endorsements from people who probably never used the service.
JeanJohnston
March 30, 2022
"Customer Support Disappears After Payment"
I wouldn’t trust this company at all! I started off using the free version for several months, and the chat support was super responsive, getting back to me quickly. Eventually, I decided to upgrade my subscription to access more features and paid $59 for a month.
After trying out the upgraded program, I figured it wasn’t worth it to keep the subscription going. When I tried to cancel, a support rep informed me that because of a COVID-related policy they had for small businesses, I could pause my billing for two cycles and wouldn’t be charged for the next couple of months.
Fast forward 25 days, and guess what? I got charged in full for the next billing cycle. Now, of course, support has gone completely quiet. Plus, it seems like if I decide to close my account, I’ll lose access for the rest of the month I already paid for. It’s been over a week, and no one is getting back to me via email or chat support, even though before I had this payment issue, they usually replied in under an hour.
Given that this subscription pause was supposedly meant to help struggling businesses, it’s clear this company has no intention of keeping its word or even responding to its paying customers. This is definitely not a business you want to deal with.
brownbird629
June 25, 2019
"Top-notch SEM and SEO analysis tool!"
I've tried a bunch of competitor analysis tools, but iSpionage takes the cake. It's the only platform that gives you a peek not just into competitors' keywords and ad copy, but also into their landing page info, and it does so in a really visual way!
This tool saves me tons of time digging into my prospects' businesses and their competition. My clients are often amazed by the marketing insights that iSpionage delivers.
When it comes to monitoring, their SEO rank tracking feature is not only visually appealing but also straightforward and actionable. It doesn’t drown my clients in useless data. Keep up the awesome work, iSpionage team!
fistbump000
February 19, 2019
"Beware of the Trial"
This trial is pretty sketchy - so be careful.
It’s not truly a trial; it feels more like a setup. You can do all the things, but they’ll still hit you with charges if you decide to cancel at the last minute due to some fine print. Seriously, take notes from other software platforms and create a trial that’s more straightforward and less of a 'gotcha'!
pennelllisa72
January 04, 2016
"I see it with my little eye."
Ispionage is an essential addition to your online toolkit. It has saved me loads of effort and countless hours of digging around, all with just a click. Just renewed our subscription for another year! This tool comes highly recommended for anyone mastering online digital marketing.
Richardurifs
December 11, 2015
"Robust and user-friendly software"
For a number of years now, we've relied on Ispionage, and it's truly the foundation of our search services. This tool is super dependable, practical, and simple to navigate. The support from the company is fantastic. I’d definitely suggest Ispionage to anyone looking into this kind of software.
Mary.Wade
December 10, 2015
"The Best Tool for Competitor Analysis"
As a Web Developer and PPC marketer for over 15 years, I can say that iSpionage is hands down the most dependable tool for competitor research I've come across. I also love checking out their newsletters and blog articles that dive into Search Engine Optimization and Paid Click Advertising. I definitely recommend giving iSpionage a try.
aixabeatriz.juarez
November 03, 2015
"iSpionage: My Secret Weapon"
I create marketing intelligence reports for my clients, and I consistently rely on iSpionage's rankings and PPC data to guide (and wow!) them. iSpionage provides the insights necessary for my clients to grasp their position in the market and explore potential growth opportunities.
bigelephant802
October 29, 2015
"Essential Insights for Conversion Rate Optimization"
At the time I'm penning this review, iSpionage stands out as the sole tool that monitors rival A/B testing efforts. It reveals when competitors introduce fresh page variations, when they conclude their tests, and which version comes out on top. This info is vital for anyone focused on boosting conversions. Kudos to them!
They consistently enhance their features, which their users really value and is crucial for their success. I've had the chance to meet some folks from their team face-to-face, and I can say they’re all super knowledgeable and ready to help.
AlfredoGreen
October 28, 2015
"My Go-To App for Campaigns"
Even though my expertise leans more towards CRO optimization, I see iSpionage as an excellent resource for A/B testing. It's the only platform that collects landing pages and presents them for your analysis and learning.
Besides campaign research, having these landing pages ready boosts campaign performance by a whole lot.
I’d suggest this tool to anyone looking to explore the conversion funnel, not just for keyword and click research!
RileyGarza
October 17, 2015
"A Tool in My PPC Toolkit"
Before kicking off any SEO or PPC initiative, I always dig into what my rivals are up to. Which keywords are they targeting? What’s their bidding strategy? What kind of ad text are they rolling with? How long have they been running those ads? What landing pages are they using to turn visitors into customers? iSpionage makes it easy for me to find all this info and more. I can launch my campaigns with a solid strategy that’s been proven to work, saving me a bunch of time and cash along the way!
SophieWilliamson
October 13, 2015
"Understanding is crucial."
Being aware of what your rivals are up to is super important when starting PPC campaigns, and iSpionage is a fantastic resource for digging into your competitors' keywords and advertisements. The insights from iSpionage give us a leg up that we leverage to boost our clients' PPC conversion rates and cut down on ad expenses. I definitely suggest giving iSpionage a try.
warmerised2002
October 12, 2015
"A Must-Have for Marketing Insights!"
Ispionage serves as an essential resource for our online marketing efforts. By diving into the competitive scene, we've managed to boost our marketing outcomes and create better ads and landing pages. Seriously, any digital marketer ought to have this in their toolkit.
smallfish855
October 12, 2015
"Top-notch Tool for PPC Insights and Conversion Boosting"
I've tried every keyword and spying tool out there. iSpionage stands out as the only one that’s completely dedicated to insights that can actually help you earn. You can check out the most lucrative keywords and the ads that are killing it. Even better, you get to see precisely what ads, promotions, and sales your competitors are pushing, plus the outcomes of their A/B landing page tests. This info is gold for tweaking your own campaigns and keeping you ahead in the game. Simply awesome!
greensnake498
October 06, 2015
"iSpionage: Our Secret Weapon"
In the realm of search, few areas are as cutthroat as the legal field. To hold our own, we needed reliable insights. After checking out the different choices out there, I concluded that iSpionage was the top pick. It offers a smart method to swiftly identify rivals and grasp their past performance. This info gives our clients the solid competitive advantage they need.